Privacy Policy

At Jumbo Sale Store, we believe your privacy is as important as the premium comfort of our products. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit warmfootwear.com.

1. Information We Collect

We collect information to provide you with the best possible shopping experience for our quality footwear and apparel:

Personal Information You Provide:

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, shipping preferences
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Account Information: Username, password, purchase history, wish lists
• Communication Records: Customer service inquiries, feedback, reviews

Information Collected Automatically:

• Device Information: IP address, browser type, device type, operating system
• Browsing Data: Pages visited, products viewed, time spent on site, referral sources
• Location Data: General geographic location (country/region level) to provide appropriate product availability and pricing

2. How We Use Your Information

We use your information to create the same comfort in your shopping experience that you find in our UGG boots and cozy knitwear:

• Order Processing: To process and fulfill your purchases from our diverse collections
• Customer Service: To provide personalized support and address your inquiries
• Website Improvement: To enhance your browsing experience and optimize our site performance
• Marketing Communications: To send you updates about new arrivals, promotions, and seasonal collections (only with your consent)
• Security: To protect against fraud and unauthorized transactions
• Legal Compliance: To meet our legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We treat your data with the same care we put into crafting our premium footwear:

• Service Providers: We share necessary information with trusted partners for payment processing, shipping, and website analytics
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally (excluding select remote areas in Asia), your data may be processed in different countries with adequate privacy protections

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same commitment we apply to securing your payments:

• Secure Storage: Your data is stored on secure servers with appropriate technical and organizational safeguards
• Encryption: We use industry-standard encryption (SSL/TLS) to protect data transmission
• Payment Security: Sensitive payment information is processed through certified payment gateways and never stored on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• Security Monitoring: We continuously monitor our systems for potential vulnerabilities and attacks

5. Your Rights and Choices

You have control over your personal information, just as you have choices in our diverse product range:

• Access and Correction: You can access and update your personal information through your account settings
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Data Deletion: You may request deletion of your personal information, subject to legal requirements
• Account Management: You can manage your account preferences, including communication settings and saved payment methods
• Cookies: You can control cookie settings through your browser preferences

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart
• Analytics Cookies: Help us understand how customers interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

As a global retailer serving customers worldwide (excluding select remote areas in Asia), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

While we offer products for children and toddlers through our KIDS and Baby collections, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Jumbo Sale Store with your personal information. We’re committed to protecting your privacy while providing you with the premium comfort and secure shopping experience you deserve.