Welcome to Jumbo Sale Store! These Terms and Conditions govern your use of our website warmfootwear.com and all purchases made through our platform. By accessing our site and making purchases, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using Jumbo Sale Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. User Responsibilities and Account

2.1 Account Registration

While not required for browsing, creating an account may be necessary for certain features. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Updating your information to keep it current

2.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to extract data
  • Submit false or misleading information

3. Products and Services Description

3.1 Product Information

Jumbo Sale Store specializes in premium footwear and cozy apparel including:

  • UGG Classic Boots and Fashion Boots
  • Moccasins & Loafers
  • Slippers and Sneakers
  • Winter Collections and Outdoor & Casual Boots
  • Possum & Merino Knitwear
  • Accessories and UGG Gloves
  • Products for Men, Women, Kids, Baby, and Toddler

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Note: We make every effort to display product colors and features as accurately as possible, but actual colors may vary due to monitor settings.

4. Orders and Payment Terms

4.1 Order Process

The ordering process involves:

  • Selecting products and adding to cart
  • Providing accurate shipping information
  • Choosing payment method
  • Reviewing and confirming order details
  • Receiving order confirmation email

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Order Processing

We process all orders within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

4.4 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

  • Standard Shipping – $12.95
    • Carrier: DHL or FedEx
    • Delivery Time: 10-15 business days after shipment
    • Tracking included
  • Free Shipping
    • Available for orders over $50
    • Carrier: EMS
    • Delivery Time: 15-25 business days after shipment
    • Tracking included

Important: Delivery times may vary depending on your location and customs processing. We ship globally, excluding select remote areas in Asia.

5.2 Delivery Responsibilities

Once the package is handed to the carrier, risk of loss passes to you. You are responsible for:

  • Providing accurate shipping address
  • Being available to receive deliveries
  • Inspecting packages upon delivery
  • Reporting any shipping damage immediately

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days from the date you receive your items.

6.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned:

  • Slippers (once removed from original packaging)
  • UGG GLOVES (for hygiene reasons)
  • Clearance items
  • Items showing signs of wear or damage not related to manufacturing defects
  • Products without original tags and packaging

6.3 Return Conditions

All returned items must be in original condition – unworn, unwashed, with all original tags and packaging intact.

6.4 Return Process

To initiate a return or exchange:

  1. Contact our customer service at [email protected] within 15 days
  2. Complete the return form provided by customer service
  3. Package items securely in original packaging
  4. Ship to our returns address (provided after approval)
  5. Wait for processing (3-5 business days after receipt)

6.5 Refunds and Exchanges

Refunds are processed within 3-5 business days after we receive and inspect returned items. Original shipping fees are non-refundable.

Customer Responsibility: Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise.

7. Intellectual Property

All content on warmfootwear.com, including but not limited to:

  • Text, graphics, and logos
  • Product descriptions and images
  • Website design and layout
  • Trademarks and brand names

are the property of Jumbo Sale Store or our licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

8.1 General Limitation

Jumbo Sale Store shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our website
  • Unauthorized access to or alteration of your transmissions
  • Statements or conduct of any third party
  • Any other matter relating to our service

8.2 Maximum Liability

Our total cumulative liability to you for all claims shall not exceed the amount you paid for the products giving rise to the claim.

8.3 Force Majeure

We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including acts of God, war, terrorism, government regulations, or natural disasters.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Miami, Florida.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Jumbo Sale Store
2851 Arbutus Drive
Miami, FL 33179
United States

Email: [email protected]
Response Time: Within 24 hours during business days

Thank you for choosing Jumbo Sale Store. We appreciate your business and are committed to providing you with quality products and excellent service.